- Shipping policy
The Time of the Shipment
Our products can be sent all over the world. We usually use the air transport of DHL, UPS, FedEx, TNT, DPD, USPS. The delivery time varies depending on the distance. Local carriers can also affect delivery times. Normally, the time of shipment to different areas are followings:
♦ Total delivery time = Tailoring Time + shipping time
Tailoring Time: 15-18 Days
- USA and Canada (5-8 working days)
- Europe (6-10 working days)
- Australia and New Zealand (8-12 working days)
- To other countries, the shipping time is about 7-14 working days.
All the dresses are not in stock, no matter choosing a standard size or a custom size dress, all of our dresses are personally tailored for you from the beginning. The total time to receive your order is around 20-25 days. Please feel free to contact us if you have any questions, thank you!
Normal orders cost $34 for shipping and take about 3-4 weeks to arrive at your address.
If you need to rush order, there will be an additional $22 for the shipping cost and it takes approximately 2 weeks for delivery.
Do I have to be charged for customs duties and import taxes?
When the package arrives in the destination country, it will be subject to any customs duties or import taxes. These charges must be paid by the recipient of the package (it also applies to retail and wholesale clients). Unfortunately, due to the wide variation in customs policies and import taxes from different countries, we have no control over these costs or the ability to tell you what they are.
It is best to contact your local customs office to learn about the current charges before placing an order so that you may not be surprised by unexpected costs.
Please note that we are unable to list goods as gifts or put a lower amount than the actual price on the customs declaration.
Please feel free to contact me with any questions. email@example.com